That is an additional security level that is under their control.
If they are not at their machine and it is locked then of course I would need their log-in details to be able to access it fully. I would have thought it is more than sufficiently secure for the remote machine-owner to set a CRA custom password and let me know what it is. Even from an administration point of view I would have to keep records of the details for each machine. The only way I can get access would be for them to tell me their username and password - and I don't want to know that. When I need unattended access to someone's machine, then by definition they are not there. When I first read the documentation I assumed that the custom password setting was going to be authentication enough, and I've just spent 4 hours testing and reading, and everywhere tells me this is the requirement, and adds '.for security reasons', and '.it is a limitation of the Windows OS'. Every time I log on to an Unattended Access session I am asked for the local machine's User name and Password. I have installed the CRA software to two test PCs to see if it can replace AnyDesk for me.
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